General information & Payments

Opening hours?
Monday to Saturday (9:00 am to 9:00 pm)
Sunday (9:00 am to 7:00 pm)
Holiday (9:00 am to 7:00 pm)
WINTER HOURS
Sunday to Wednesday (9:00 am to 7:00 pm)
Thursday to Saturday (9:00 am to 9:00 pm)

Where are you located?
We are located in 10 High St, Birnam, Melrose Arch, Johannesburg or click here to navigate for a easier experience.


What payment methods do you accept?


We accept a variety of payment methods, including major credit cards such as Visa and MasterCard. Also we have PayPal for international payments.



Are your products authentic?
We prioritize authenticity. All our products are 100% genuine, sourced from trusted
suppliers, and rigorously inspected to ensure their quality and authenticity.


What products do you sell?


We offer a curated selection of the most exclusive, rare, and iconic sneakers, streetwear and products. Our collection features limited-edition releases, collaborations, and sought-after styles from different brands. Whether you’re looking for the latest drops or vintage pieces, we’ve got something for every sneakers, streetwear and collectable enthusiast.


Can I sell my sneakers at your store?
Yes, you can sell your sneakers to us! However, we only accept brand-new, high-quality shoes that align with our brand’s aesthetic.
If you’re interested in selling, please reach out to us via email at info@youbetterflysa.com

In your email, include a detailed description of your sneakers, such as the product name, colour, size, and release date (if known). Additionally, please attach a few clear images of the shoes. We look forward to hearing from you!



I want a product that you don't have on your store. Can you source?
Absolutely! If you’re looking for a specific product that we don’t currently have in stock, we can source it exclusively for you. To get started, please contact us via email at info@youbetterflysa.com with a clear picture of the desired product and any specific details or preferences you may have. We’ll respond promptly to discuss your request and provide a quotation based on the product and your requirements.

Please note that to proceed with the order, a 50% upfront payment is required. Once we receive your payment, we will begin the sourcing process.
Thank you for considering us! If you have any other questions, feel free to ask.

Do you do pre-orders?
We don’t do pre-orders; all the items are available in-store or online.